Roswell Park Cancer Institute, founded in 1989, was the first cancer center in the United States. When Dr. Roswell Park established the center, he wanted to create a leading center that could serve the community through offering the best service. His dream finally became true when Roswell Park Cancer Institute was designated "comprehensive cancer center" and, therefore, member of the recognized National Comprehensive Cancer Network. They work in accordance to the national standards for education and cancer care.
Twenty-three acres in Buffalo group the 15 buildings that are part of the Roswell Park Cancer Institute?s facilities. In 1998, they completed another hospital building which would house treatment and comprehensive diagnostic center. Another complex dedicated to research and education is another leap ahead in a process which goal is growth and expansion ?to be the best? until cancer is conquered". Complex diseases, other than cancer, such as Alzheimer?s disease and multiple sclerosis are also treated in state-of-the-art research centers and laboratories. Without a doubt, Roswell Park Cancer Institute is an organization that pays close attention to its facilities, equipment and other resources as a way to improve the quality of the service.
Nevertheless, they also recognize that their patients are the ones who receive the services and, then, the ones who have to judge them. For this reason, Roswell Park Cancer Institute conducts several surveys among their patients so that they can monitor their weaknesses and strengths to improve the quality in the service and enhance their patient?s experience. In the survey conducted in 2004, Roswell Park Cancer Institute got very good grades. For instance, 98% feel that the center met or exceeded their expectations, 99% would return to the center and 96% would be very likely to recommend it to others. Thus, pay attention to the voice of those who have experienced the benefits of Roswell Park Cancer Institute.